Enterprise

Accounts Receivable Assistant

Location
Aldershot - UK Contact Centre
Area
Customer Service/Support - Customer Service/Support
Job ID
2025-525999

Overview

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we’re here to advance the world, one journey at a time. Imagine what we could do for your career?

 

We are looking for an Accounts Receivable Assistant to join our ARMS® Business Services Division based in Aldershot.

 

📍 Location: Hybrid working – 3 days onsite at Victoria Road, Aldershot, GU11 1EJ

🕒 Hours: Monday to Friday, 8:00–17:00

💷 Salary: £26,000

🚀 Start Date: September / October

 

As part of our commitment to world-class customer service and smarter mobility solutions, we’re seeking an Accounts Receivable Assistant to join our dynamic Business Management team based in Aldershot. This is an ideal opportunity for a recent graduate or someone with early industry experience who’s looking to earn while they learn and climb the career ladder.

 

 

About the team:

 

Our Aldershot-based ARMS® division supports rental branches across the UK and is home to teams specialising in claims services, damage recovery, vehicle operations, risk management, and more. We’ve brought tech and insurance services together to create robust, forward-looking solutions for our customers and partners. With approx. 850 employees across multiple business units, we’re shaping the future of replacement and mobility solutions.

We’re still proudly family-owned. Our CEO, Chrissy Taylor, represents the third generation of leadership. That family-first philosophy gives us the long-term stability and vision to support our people and customers—even through uncertain times.

 

 

Responsibilities

  • Accurately Invoice large National Accounts in excess of £10million per month. 
  • Responsible for ensuring payments received as per agreed credit terms for all assigned accounts
  • Resolve customer queries and disputes related to invoices
  • Investigating short payments, over-payments & mis-receipts and actioning a solution
  • Develop and maintain relationships with account contacts
  • Working closely alongside various departments and Account Managers
  • Holding and participating in weekly debt calls with customers and Account Managers
  • Accounts Receivable cleanup management
  • Work on creating efficiencies within existing processes
  • Updating processes within the training manual

Qualifications

 

    • We are looking for someone who is numbers orientated
    • Excellent problem solving, communication & time management skills
    • Detail orientation and strong work ethic
    • Ability to meet deadlines and think independently
    • Ability to multi-task
    • Ability to demonstrate strong customer service skills
    • Ability to ‘think outside the box’ and willingness to question current practices
    • Ability to build effective working relationships at all levels.
    • PC skills, basic level of Microsoft Word and intermediate level of Excel at a minimum (Knowledge of Access a plus)
    • Previous accounts receivable collection experience advantageous but not essential

You should also know that:

  • Regardless of your socio-economic and educational background, Enterprise will always look at how you perform against our competencies and will judge you on that alone.
  • Please let us know about any accommodations you may need to participate in our recruitment process.
  • Aldershot has great transportation links to other areas in Hampshire and Surrey such as: Alton, Ash Vale, Basingstoke, Farnborough, Farnham, Camberley, Fleet, Basingstoke, Guildford and Woking. 

This is more than just a job, this is an investment in your future, a way into a dynamic workplace and a flexible journey you can shape for you. So, what are you waiting for?

Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.

 

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