Add an annual turnover of $24 billion to a rental and leasing fleet of over 1.9 million vehicles spread across 10,000 locations worldwide and you get Enterprise Rent-A-Car – a business that’s grown into the largest global mobility provider in the world.
We have a very exciting opportunity to join Enterprise Rent-A-Car as a Customer Support Analyst (Network Management Support), you will be the primary contact for any network maintenance requests that are received from our clients. This includes adding and removing shops from a network, sending shop invitations, assisting shops with completing their insurance profiles, reviewing compliance with testing requirements, maintaining client org. structures, answering product specific questions, as well as general site navigation. You will be assigned specific accounts and will work closely with the Account Managers to support new customer implementations, or any changes to client workflows.
This opportunity can be either based at the UK Contact Center in Aldershot or subject to candidates meeting the criteria set within the current Home Working policy, Home Working will be considered.
As a business that believes in employee development and career progression there are a range of future career opportunities available to the right candidates. In fact, such is our commitment to our employees we have been in the Top 50 Where Women Want To Work for eleven consecutive years and have won many other accolades including TARGETjobs UK Graduate Employer of the Year in 2016.
As you would expect of a hugely successful global company there are a host of great benefits too, including life assurance, employee referral bonuses and more.