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Fleet Coordinator Shrewsbury

Fleet Coordinator Shrewsbury

Job ID 
Shrewsbury Shropshire
Administrative/Clerical - All Positions

More information about this job


Add an annual turnover of $20.9 billion to a rental and leasing fleet of over 1.9 million vehicles spread across 9,600 locations worldwide and you get Enterprise Rent-A-Car – a business that’s grown into the largest global mobility provider in the world. Enterprise Flex-E-Rent provides a flexible rental solution to long term customers throughout the UK and we currently have an opening for a Fleet Coordinator to join our Fleet team based at our Flex-E-Rent Head Office in Shrewsbury


The successful candidate will assist the majority of our Flex-E-Rent depots and customers to schedule, plan, monitor and pro-actively control all routine maintenance. This will include Annual Testing, Servicing, Safety Inspections, Tachographs, Loler and weight tests.


The role also involves managing and pro-actively controlling unscheduled maintenance, including roadside breakdowns.  Direct interaction with customers, colleagues and suppliers will play a major part within this roll and as such, excellent communication skills are essential.


This role offers a clear route for progression with training and development from day 1. 


  • To assume responsibility, for all maintenance related issues for a portfolio of customers.
  • This will include breakdowns, arranging inspections, MOT’s and any other fleet related operation.
  • Ensuring that all the above are completed to the customer’s satisfaction and handling any maintenance related problems during or after the rental.
  • To expedite and follow through breakdowns and possible re-charges notification, whilst maintaining and developing customer confidence and satisfaction.
  • To run daily reports and periodic reports as required.
  • To maintain effective administration systems, including accurate and comprehensive data entry onto computerised systems, in line with Company requirements and procedures.
  • To organise and book vehicle maintenance, servicing and MOT’s in accordance with Company and legislative requirements. Operating best practice at managing and minimising all maintenance costs, without compromising customer service.
  • To identify and action any relevant “Loss of Use” claims.
  • To manage and coordinate activity of reporting staff and also allocated fitter resource
  • To build a rapport with customers and suppliers alike and to gain their confidence and trust.


  • Must have experience of managing a fleet of vehicles
  • Must be able to determine and manage priorities; be detail conscious and have excellent interpersonal and communication skills with both internal and external customers
  • Should be able to demonstrate experience within the commercial vehicle maintenance industry and have a good general basis of commercial vehicle technical knowledge
  • Must possess a good standard of IT skills


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