Enterprise

Returning Candidate?

Administration Coordinator

Administration Coordinator

Job ID 
2017-216057
Location 
UK-Surrey
Area 
Surrey
Category 
Other - Other

More information about this job

Overview

Add an annual turnover of $19.4 billion to a rental and leasing fleet of over one million vehicles spread across 9,000 locations worldwide and you get Enterprise Rent-A Car – a business that’s grown into the largest global mobility provider in the world. 

 

We encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We are proud to say we have been in the Times Top 50 Where Women Want to Work for ten consecutive years and have been honoured with many other awards along the way.

 

The European Citations business division is seeking a qualified candidate for the exciting opportunity of Administration Coordinator supporting Traffic Violations based at our South East head office in Staines.

 

Traffic Violations is a Shared Services division which oversees Citation Management for all mobility solutions under the Enterprise Holdings brand. For the UK, this incudes our Daily Rental, Flex-E Rent & Car Club divisions. For Europe, this includes Ireland, Spain and Germany. We are looking for an individual who exudes confidence, leadership and customer service skills.

Responsibilities

Responsibilities:

 

  • Daily interaction with Enterprise global application CMS (Citation Management System)
  • Receiving, Reviewing & Uploading data files
  • Exporting Dynamic Reports from CMS and analyzing by business sector
  • Processing Citations resulting from Retail Rentals
  • Daily & Monthly performance reporting for inclusion in results
  • Constant interaction with Teams in Paris
  • Ensuring protection & privacy of customer data pertaining to Citations
  • Delivering exceptional service to French customers & Enterprise Teams
  • Play a leading role in setting up Phase 2, Phase 3 & More

 

The right candidate will:

 

  • Be very career driven and be willing to support company initiatives 
  • Drive a fun, friendly and competitive work atmosphere for all Department employees
  • Language skills in German, French and Spanish is a plus!

 

The successful candidate will be required to demonstrate the following skills and attributes:

 

  • Strong Leadership
  • Demonstrated ability to make decisions
  • Ability to build internal & external relationships
  • Ability to demonstrate strong customer service skills
  • Demonstrated analytical skills
  • Ability to work independently and as part of a team
  • Great communication skills (Verbal and written) and attention to detail
  • Demonstrated time management skills
  • Knowledge of Microsoft Office products, internet and telephone skills
  • Ability to organise and present information, views and concepts in a concise and understandable format for a variety of audiences
  • Demonstrate excellent organizational skills
  • Reliability and hard working

 

Qualifications

Minimum Qualifications:

 

  • Previous customer service experience
  • Knowledgeable of Microsoft Office Products, internet and telephone skills
  • Legally authorised to work in the UK without restriction

 

Options

Share on your newsfeed